Education and Research

Educationand Research

Educationand research are important aspects in healthcare organization andthey relate directly with each other. They play an important role intransforming the health organization by enhancing high performanceand improving health outcomes. Research in healthcare is importantbecause it facilitates identification of opportunities forimprovement, promotes creation of best health practices and addressissues that affect clinical and operational efficiency. Theinformation obtained from research can be used to establish effectiveeducational health programs to improve the health outcomes (Ovseiko,Oancea &amp Buchan, 2012).

Thispaper seeks to provide an overview of the patient health educationand the health research services in a health organization.Additionally, this paper seeks to discuss the qualitative researchand the reasons why the paper is qualitative.

PatientHealth Education

Patienthealth education is important in a healthcare organization. The aimof patient education is to improve their literacy on health matters,which includes establishing knowledge on life skills and improvingknowledge. It involves communicating health information to patientsand healthcare providers to improve the health status of patients orto change their health behaviors. It provides patients with insightson how to behave in order to promote, maintain or restore health.Patient education is provided by health professions (Cook &amp West,2013).

Engagingpatients in health education provides them with awareness on healthpromotion, preventive education and education on specific healthcondition. It provides patients with skills and information thatallows patients to know reasons why and how they need to change theirlifestyle to improve their lives. Patient education improves theoutcomes of treatment by assisting patients in making decisions onimportant factors including pain and loss of life among others. Itenhances effectiveness in patients in establishing compliance tomedication, treatment and enhancement of patients’ health (Cook &ampWest, 2013).

Patients’education provides patients with understanding of their medicalconditions, diseases and diagnosis. It enhances understanding of themeans and methods that facilitate management of the differentelements of medical condition. Also, it promotes self-advocacy inpatients that allows them to make quality health decisionsindependently from health providers. Similarly, it increasesmotivation of patients to comply with the medical conditions.Additionally, it promotes patient’s outcome by enabling patients toprovide effective treatment plan thus minimizes complications.Moreover, it provides patients with information they require,improves their ability to effectively use medical services and reducethe risk of malpractice incase patients have realistic expectations.Patient education as well fosters understanding of pain management,promotes knowledge on safe and effective use of medication and howpatients can access to medical resources in healthcare facilities(Venkataraman, Ranganathan, Ponnish, Abraham &amp Ramakrishnan,2014).

HealthServices Research

Healthservices research refers to the scientific investigation thatinvolves the costs, use, impacts and delivery of health services andhealth care treatments on patients. It analyzes the way patients’access to healthcare services and practitioners and the outcomes ofpatients.The aim of health services research is to recognize the mostefficient means of delivering high quality care, organizing andmanaging health care, minimizing medical errors, and improvingpatient’s safety. It focuses on access and delivery of healthcare. The health service research can be used by health managers,physicians, administrators and nurses in making health decisions andthe delivery of care in the health care organization. Itinvolves seeking knowledge systematically that would enhance deliveryof health care to improve treatment or service. This knowledge can beobtained from opinions and expertise from abroad range of bothprofessional and non-professional groups. Thehealth service research as well examines financing systems, personalbehaviors, health policy, social factors, medical technology andorganizational structures and processes. These factors are importantin facilitating effective delivery of health services (Halbesleben &ampWhitman, 2013).

TheHealth Service Research will be conducted on cancer treatment. Theaim of conducting research on cancer treatment is to optimizedelivery of health care and improving the prevention and treatmentoutcomes of cancer. Similarly, the aim of conducting the healthservice research is to encourage and expand the educational programson services related to cancer, to promote effective collaborationamong cancer health providers and to maintain cancer-relatedresearch. The health service research will focus on determining waysthat would allow cancer patients to receive the best andcost-effective treatments. Additionally, research focuses onestablishing the understanding of the vital healthcare decisions madeby patients and health professionals. The research also seeks toidentify the important gaps in examining and enhancing quality ofcare among cancer patients and provide effective ways of addressingthese gaps. Furthermore, the research seeks to investigate theimpacts of health policies and systems on cancer supportiveactivities, prevention, treatment, early detection and palliativecare. Moreover, other factors that will be researched on includepatient-centered outcomes, comparative effectiveness, education andmentorship for future health services researchers and the quality ofcare. The research information will allow the cancer department todetermine the best cancer treatment, the advantage and effectivenessof new cancer drugs on cancer patients and the cost of specificchemotherapy regimens among others (Allen&amp Spitzer, 2015).


Theresearch is qualitative because it applies inductive reasoning thatfocuses on emphasizing the significance of experiences and meaning ofcancer treatments. Also, the study is qualitative because it exploresthe treatment of cancer that would result in improved health outcomesand cost-effective methods of treating cancer. It enhances theunderstanding of the health services researchers on the issuesaffecting cancer treatment and how to develop appropriate means ofalleviating the obstacles (Silverman, 2016).

Theresearch involves collection of data through examining relevantdocumentation including patients file, interviews and directobservation. Interviews involve collaboration and interaction betweenthe participant and the researcher and this is an essential elementof a qualitative research. The data collected will be used to developthe concepts and ideas that would enhance the understanding ofresearchers in the social world (Silverman, 2016).


Educationand research improves performance and outcomes in healthcareorganizations. Patient’s health education provider is importantbecause it provides patients with skills and knowledge on variousaspects of health including preventive education, information onhealth condition and health promotion. It enhances patients’understanding on their diagnosis, promotes self-advocacy and providespatients with the ability to make high quality health decisions.Conducting research in healthcare organization is important becauseit provides opportunities that promote improvement of healthoutcomes, and determine the best health practices for treatingcancer. The health service research on cancer treatment willfacilitate optimization in the delivery of quality care among cancerpatients. Delivery of quality care will contribute significantlytowards prevention and treatment outcomes of cancer. Therefore,education and research play an important role in healthcareorganizations.


Allen,K. M., &amp Spitzer, W. J. (2015). Practice-based research inhealthcare social work. SocialWork Practice in Healthcare: Advanced Approaches and Emerging Trends,145.

Cook,D. A., &amp West, C. P. (2013). Perspective: Reconsidering the focuson “Outcomes Research” in medical education: A Cautionary Note.Journalof the Association of American Medical Colleges.88(2) 162–167.

Halbesleben,J. R., &amp Whitman, M. V. (2013). Evaluating survey quality inhealth services research: a decision framework for assessingnonresponse bias. Healthservices research,48(3),913-930.

Silverman,D. (Ed.). (2016). Qualitativeresearch.Sage.

Ovseiko,P. V., Oancea, A., &amp Buchan, A. M. (2012). Assessing researchimpact in academic clinical medicine: a study using ResearchExcellence Framework pilot impact indicators. BMCHealth Services Research.12, 478.&nbsp

Venkataraman,R., Ranganathan, L., Ponnish, A., Abraham, B., &amp Ramakrishnan, N.(2014). Funding sources for continuing medical education: Anobservational study.Indian Journal of Critical Care Medicine, 18(8),513–517.


Education and Research

Educationand Research

Educationand Research

Identificationof an Area of

Medical education continues to play a contemporary role when it comesto the improvement of provision of services to patients. The adoptionof education is essential in ensuring that the competencies ofmedical professionals are improved to equip them with all that isneeded to achieve the best patient outcomes. The most appropriatearea of education is the concept of application of evidence-basedresearch in the improvement of services to the patients. Theapplication of evidence-based research in guiding practice isessential since it equips the healthcare professionals working withvarious departments within the necessary skills to tackle variousillnesses that emanate at the hospital environment (Florin,Ehrenberg, Wallin, &amp Gustavsson, 2012). For example, healthpractitioners working in the emergency department are sometimes facedwith medical issues that may not be having a solution at the moment.However, the healthcare providers can use the knowledge acquiredthrough education to learn how to search literature that focuses onthe particular issue that they are faced with and come up with asolution towards the same. The introduction of educational programson the application of evidence-based practice is essential insignificantly improving the manner in which healthcare providersexecute their mandate (Friesen-Storms, Moser, van der Loo,Beurskens, &amp Bours, 2015).

Key personnel affected include the nurses and physicians working inthe emergency department. Knowledge acquisition in the area ofresearch is essential in supporting the provision of criticalservices at the emergency department. The emergency departmentsupports vital services at the hospital since it serves as the firstpoint where patients brought in with a critical condition get help.The dissemination of knowledge on how best to execute the servicesbased on evidence-based practice is essential to improving servicesto the patients.

Trends with an Impact on Setting Selected

The first trend regards the concept of incorporation of input fromthe patient, families, and staff to improve service delivery throughthe restructuring of the emergency department. The emergencydepartment has been identified to be of critical significanceconsidering the nature of services that they offer. The decision tohave input from patients, families and staff within the emergencydepartment is essential in ensuring that the best treatment outcomesare realized. The trend relates to patient care since the ultimategoal is to have efficient services that would yield the best results.It is essential to consider that the ideas brought in by thepatients, families, and staff is critical to designing the emergencydepartment in such a way that it adopts a patient-centered approachregarding the provision of services (Draeger &amp Stern, 2014).

The second trend regards the concept of geriatrics. The emergencydepartment receives patients across different populations. Notably,the department has seen old age patients present to the hospital in asimilar fashion as the young counterparts. The variation inpopulation demographics has made it mandatory to have separate EDs toaddress the diverse patient populations. The concept relates todemographic changes that are currently being witnessed. It isessential that hospitals adopt a reliable system of service provisionthat aligns to the population changes that are being witnessed(Ribera Casado, 2013). The approach emanates from the fact thatsome of the older patients tend to be sensitive to factors such aslight or sound. The introduction of a policy that addresses theconcept of such variations has made it possible to improve servicedelivery at the ED significantly.

Impact of the Trends in

Indeed, the trends of enhancement of patient and staff involvementand geriatrics have a vital role when it comes to education andresearch. The acquisition of opinion presented by patients and staffdetermines the nature of services that are provided in the hospital.Healthcare personnel can be trained on the best approaches toimproving services to the patients based on the information theyacquire from input provided by the identified personnel. Thehealthcare personnel can combine the input of patients and staff withthe evidence-based practice when it comes to the improvement ofservices (Cliff, 2011). The trend also impacts education andresearch since health care personnel get the opportunity to learnabout patient care and management, a move that would be instrumentalin improving the services provided.

Geriatrics equally affect education and research. For example, thetrend will create an avenue for the training of personnel on how toattend to patients with different demographic characteristics. It isessential that the practitioners get to understand the diversity ofthe hospital environment to apply the best treatment approaches. Theadoption of the concept is critical in determining the nature ofeducation that will be provided to the team working in a particularenvironment. Further, the trend in geriatrics establishes an avenuethat enables the monitoring of disease patterns affecting differentdemographic populations (Ickowicz, 2012). Such could be an area ofresearch, especially, as it allows the medical research team tounderstand the patterns of a particular disease and how it affectsdifferent populations.

Analysis of Trends

Seeking feedback from patients and staff at the emergency departmentis a major factor when it comes to the enhancement of servicesprovided to the patients. Patients are clients who receive theservices upon being admitted to the emergency department. The trendsignificantly improves the overall operations and bottom lineperformance of the entire hospital in providing services. Forexample, input from patients serves as an avenue through which thehealthcare providers get to understand areas of concerns of theirclients (Draeger &amp Stern, 2014). It can be used to improve onhow the services are provided to them. Similarly, getting opinionfrom staff enables the hospital administration to understand thefactors affecting them and what needs to be done in improving theservices that are provided to them. As an administrator, the trend isessential in improving the overall services provided that translateto enhanced performance. The trend can be capitalized on by creatinga conducive environment that enables effective feedback provision.Negative impacts can be addressed by seeking redress with theaffected parties and establish a solution toward the same.Discussions held with the affected parties is essential in helpingdeal with any adverse effects likely to occur. Similarly, the trendregarding geriatrics can be applied to improve operations since itidentifies the need to focus on providing treatment to differentgroups based on the conditions affecting them. There is the benefitof elimination of aspects of congestion at the ED and more focusedcare. Further, it establishes a ground for medical research as itenables the service providers to place a particular pattern ofdisease affecting different patients.


Overall, education and research have become contemporary in improvingservice delivery. Notably, the use of evidence-based research isessential in guiding and improving practice. Health care personnelneed to be trained on the concept to empower them in improving skillsin the emergency department.


Cliff, B. (2011). The evolution of patient-centered care. Journalof Healthcare Management /, 57(2), 86–88.

Draeger, R. W., &amp Stern, P. J. (2014). Patient-centered care inmedicine and surgery: Guidelines for achieving patient-centeredsubspecialty care. Hand Clinics.

Florin, J., Ehrenberg, A., Wallin, L., &amp Gustavsson, P. (2012).Educational support for research utilization and capability beliefsregarding evidence-based practice skills: A national survey of seniornursing students. Journal of Advanced Nursing, 68(4),888–897.

Friesen-Storms, J. H. H. M., Moser, A., van der Loo, S., Beurskens,A. J. H. M., &amp Bours, G. J. J. W. (2015). Systematicimplementation of evidence-based practice in a clinical nursingsetting: A participatory action research project. Journal ofClinical Nursing, 24(1–2), 57–68.

Ickowicz, E. (2012). Guiding principles for the care of older adultswith multimorbidity: An approach for clinicians: American GeriatricsSociety expert panel on the care of older adults with multimorbidity.Journal of the American Geriatrics Society.

Ribera Casado, J. M. (2013). [Geriatrics and palliative care: somereflections]. Revista Española de Geriatría Y Gerontología,48(2), 89–93.