Operations Management



Operationalefficiency can be described as a situation whereby an organization isin a position to deliver goods or services to the customers in theleast costly manner while still ensuring high quality. Anorganization can achieve operational efficiency if it minimizeswastage and redundancy while using the business processes, workforce,as well as technology in the best way possible.


Operationaleffectiveness primarily refers to the organizational activity thatensures all the functions in business are working well by fittingtogether with each other in the process of implementing a strategy(Torfing, 2012). The exercise helps the organization to implementprocesses in a better way, use the resources well, and realize theorganization`s mission as well as the goals (Torfing, 2012).


Operationalstrategies can be described as the methods that a company can employto realize its objective. The procedures involve the implementationof the efficient and effective use of personnel, work process, andresources by an organization.


Operationalsustainability is the process through which an organization evaluateswhether it can maintain the current business practices withoutnecessarily risking the potential future resources. Besides,operational sustainability can be defined as the activities that acompany is carrying out to meet the current needs withoutcompromising the organization`s ability to attain the future needs.


SixSigma simply refers to the measure of value that strives nearflawlessness (Harry, 2010). It is usually an approach that is oftendata-driven and a methodology that an organization uses to do awaywith imperfections in any business process. That is, from the pointwhere the goods are being produced up to the point where they reachthe market (Harry, 2010). The six sigma approach has been used in ourorganization to improve the quality of the products so as to meet thecustomers` expectations.


Myorganization views the word quality as how the customers perceive theorganization`s products before purchasing, after receiving theproduct, and after consuming the good. The quality of the goods israted according to the customers` feedback.

OtherAspect of

Operationsmanagement is also concerned with the risk management in business.This involves the identification of risks, assessment of thevulnerability, and the likely damage. After the evaluation of therisks, the organization takes the necessary measures to reduce thehazards’ susceptibility.


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Harry,M. J. (2010). Practitioner`sguide for statistics and lean six sigma for process improvements.Hoboken, N.J: John Wiley &amp Sons.

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Torfing,J. (2012). Interactivegovernance: Advancing the paradigm.Oxford: Oxford University Press.