167 Victory Road
Red Poll PA 134
October 30, 2016
New York, 1267
I am writing toreveal my frustrations with the way you are rescheduling my minorsurgery each time. It is the second time you have been doing the samething, and I believe that I want some clarification. In fact, theelective surgery was scheduled for early February, and it waspostponed to late May. With the current trend, I am even afraid tore-book the surgery again since you will most certainly extend thesurgery as well.
As a hospital,you are supposed to give priority to the safety of the patients. Infact, you should attend to each patient without being bias since Ihad already paid for the services and seek the surgery in anotherhospital will be a huge loss. At that specific time, my doctorbelieved that I needed an elective surgery so that I will recuperateearly enough before the condition became worse. I am afraid that thefrequent delays might interfere with my health and that will be aproblem. For instance, the medical problem might escalate with time,and that will even make the surgery more extensive and expensive asopposed to the current costs.
Unfortunately,all the rescheduling activities have undermined my activities in theworkplace. In particular, my doctor had revealed that I would need atotal of seven days to help with the recuperation period. As aresult, I made plans with the management at my workplace to ensurethat I had enough time to prepare myself emotionally for theprocedure. However, the fact that I keep asking for a few weeks offmight seem like a bunch of lies. The management might believe that Iam simply lying to stay away from work and seeking other ways to stayaway from the workplace. In fact, it will be hard to seek anotherchance in the future since the management will not believe any pleas.In the past two scenarios, I had based my reasons on the medicalgrounds, and the same argument might fail this time.
I hope that you willconsider the inconvenience and the need to schedule the surgery assoon as possible. Even if it is just a minor surgery, no one knowsthe extent of the problem and if it might be much worse in thefuture. Hence, I want the elective surgery should be undertaken soonto ensure that I am free from any uncertainties. Perhaps, you mightreveal some of the reasons that led to the frequent rescheduling andif I should expect the surgery anytime soon. As a patient, I needclarification on the factors that led up to the entire scenario. Thesilence has made the scenario much worse since I am quite uncertainof the next step that I should take. For instance, I wanted to seekthe surgery with another hospital, and I did not know if it was theright thing to do. Besides that, will you provide the previousmedical reports that will help in the surgery? I hope that you willconsider my frustrations and offer an immediate feedback that willclarify why I have been undergoing the current challenges.
New York, 1267
November 12, 2016
167 Victory Road
Red Poll PA 134
We apologize for theinconvenience that we have caused you so far. I know it isfrustrating how your minor surgery has been rescheduled two timesnow. As a part of the hospital management, it has been a problem forthe entire administration. The funding cutbacks have affected thehospital, and other patients have suffered from the same scenario notonly you. In fact, the hospital has been forced to reschedule some ofthe activities we were supposed to undertake. In this case, we wereforced to restructure every plan since we had to ensure that certainissues were dealt with urgently. We had to prioritize the emergencycases to reduce any misappropriation of funds at a time when we needenough cash to finance our activities.
Keeping all thewards open will result in a financial loss, especially when thehospital is trying to save the spending. More importantly, the wardrequires medication, nurses, cleaners and doctors too. Besides that,they also need enough resources that deal with each of the activitiesneeded. In this case, the scenario shows that closing the wards wasthe perfect decisions since it has helped us in managing the fundsappropriately. In fact, the process has helped us in ensuring thatthe little funds at our disposal can still run the hospital’soperation without any difficulties.
In fact, we aredealing with the emergency cases since they are the ones that needthe immediate intervention as opposed to the other cases. Theschedule shows that you were supposed to undergo a minor surgery andit is less likely that you will experience any consequences. On theother hand, we only deal with the emergency cases where the patientsneed our urgent medical attention. Some of these patients are inadvanced stages, and they might even die if we ignore them.Ethically, I believe that we are supposed to schedule the activitiesbased on how urgent they are.
Perhaps, with enoughincome, we could have dealt with all plans on our schedule. However,if we decide to deal with all the plans, we will be bankrupt within ashort time and most likely close the hospital. In the end, we willhave to close the hospital, which will be a loss to the entirecommunity. We hope that we will get some proper sources of funds thatwill help us in dealing with the financial difficulties and we willbe back on track. Currently, our hands are tied, and we are unable toassist you as expected.
I hope that we willfind a solution soon enough since we are focused on helping ourpatients and making sure that they are safer and free from anydanger. We might refer you to some of the best surgeons around thelocality that are considered as the best ones. In this case, Ipromise that you will get the best results since we believe that theyare some of the best. Besides that, you might decide any particularhospitals that you will visit, and we will gladly give them yourprevious medical reports that will help with the entire process.