Technology is one of the tools an organization can employ to solvepotential problems, by gathering data and developing practicalsolutions to remedy a given issue or concern. Decision-making toolsenable management and other stakeholders to decide the best optionfor a given problem. Technology bridges the gap between effectiveproblem-solving techniques and decision-making strategies. In thispaper, I shall focus on two critical issues influences of technologyon decision making, and its use in research in criminal justice.
Influencesof technology on decision-making
Some companies have embraced Enterprise Resource Planning (ERP)software tools to meet the needs of a company or business. Thesoftware is useful in running operations in different departmentsincluding sales, marketing, and accounting (Page, 2016). Sometimesbottlenecks exist in various business processes, and the managementmay be needed to decide on how to address them. Embracing the ERPprogram greatly assists in coordination between the front desk andback office activities for efficient problem-solving. Collaborationtools are also effective especially when businesses functionindependently from one another, and the management wants to ensurethat they are operating on the same page (Bloom, Garicano, Sadun, &Van Reenen, 2014). Customers always expect uniform service provisionsfrom any branch, and the collaboration tools offer the best solutionfor bridging that gap. Using a conference call or video webcast canaid such businesses to solve issues and make the decision throughtally or voice vote.
Small businesses may not afford to hire a lot of staff, to save cost,and the manager may be forced to perform several tasks at once.Instead of outsourcing business analysis, tools can be utilized tocrunch existing company data(Bloom, et.al., 2014). Running the data throughthis software can help the business predict its future performance,and in case the business projects fall it can decide to invest inadvertising to solve the issue. The human intellect is slowly beingchallenged by computers, especially in decision making (Page, 2016).Decision support systems are in constant improvements to increasetheir accuracy, and they have helped professionals make a significantand informed action on business performance. These systems predictproblems and issues that humans may not foresee or plan for (Bloom,et.al., 2014). This tool can also be useful in patient care for itprovides artificial intelligence for the health professions to makeinformed decisions.
Useof technology and information resources to research issues incriminal justice.
The technological revolution has not left out the criminal andjustice systems, and it has embraced the change to advance inresponse to the challenges of crime and justice ("Institute forLaw and Justice", 2016). People working in these systems, relyon technology to research issues on criminal justice using theexisting information resources in these departments. During courtsessions, it is critical to gather sufficient evidence to aid indefense of either plaintiff or the defendant. Therefore, one has tosearch for supporting documents, and also find out more about thenature of the case presented and the procedure of handling the case("Technologies in Criminal Justice", 2016). Availability ofthese information has saved the lawyers and other law practitionersmassive amounts of time going over piles of paper.
Technological and informational resources have also aided in makinganalysis in the crime scene. Police and other investigators apply theknowledge gained to study crime scenes and also in the collection ofsufficient evidence ("Technologies in Criminal Justice",2016). Without knowledge, the evidence may not be adequate toestablish a solid case, and also, one may miss critical spots to lookinto in the scene. Technological and information research alsoguides on conventional methods of how to file and document cases, andalso in conducting an interrogation ("Institute for Law andJustice", 2016). Where a criminal covers all substantialevidence, it takes a knowledgeable personnel to track their steps,and research has taught people how to do so.
Regarding justice, access to information through research can helpindividuals establish sustainable ways of rehabilitating criminals,for instance, drug users. The DNA technology is steadily improvingdue to improvement in equipment used in the analysis ("Technologiesin Criminal Justice", 2016). It is, therefore, mandatory for anyindividual working in any of these departments to have the latestinformation on the abilities of the DNA technologies especially inthe gathering of evidence and also seeking justice for the affected.The analysis is complex, and it requires knowledgeable individuals tocrack it. The technological developments in concealing weapondetection technology are also evolving. This would identifyindividuals carrying illegal firearms, and consistently reduce crimein the United States ("Institute for Law and Justice",2016). Police and other departments should research on the technologyto determine the feasibility of the project.
In conclusion, technological influences in critical issues such asdecision-making aid companies from sinking into losses, and also ithelps in its constant development. It also helps in projecting futuregrowths or recession, hence forcing the company to make informeddecisions. Utilization of technological information and research incriminal and justice systems will go a long way in ensuring thatcrime is reduced and that just judgment is arrived at by the superiorpowers such as the courts.
Bloom, N., Garicano, L., Sadun, R., & Van Reenen, J. (2014). Thedistinct effects of information technology and communicationtechnology on firm organization. Management Science, 60(12),2859-2885.
Institute for Law and Justice. (2016). Ilj.org. Retrieved 4November 2016, fromhttp://www.ilj.org/focus_areas/technology/index.html
Page, D. (2016). How Technology Can Help Solve Problems & MakeDecisions. Smallbusiness.chron.com. Retrieved 4 November 2016,fromhttp://smallbusiness.chron.com/technology-can-solve-problems-make-decisions-34471.html
Technologies in Criminal Justice. (2016). Saint Joseph`sUniversity. Retrieved 4 November 2016, fromhttp://online.sju.edu/resource/justice-studies/new-technologies-criminal-justice