Therelationship between reinforcement and motivation in the workplace &the effects it has on employees
Bothmotivation and reinforcement models can be used to manipulate thebehaviors of the employees in the workplace. The reinforcement theoryexplains how managers use powerful tools such as the environmentconsequences to shape the behaviors of the employees. Both positiveand negative behaviors can be targeted. In a workplace, for anemployer to develop positive habits, they must focus on the rewardingthe desired behaviors according to the reinforcement model (Plunkettet al., 417).
Thereinforcement model will likely foster resentment compared with thepunitive approach. The motivation theory can use unsatisfied needs ofthe employer to shape the behaviors of the employees (Plunkett, W.Richard et al. 408). For example, in a retail environment, employeescan easily become unmotivated and many companies use theirsupervisors to have morning meetings to motivate the employees toperform their best. Therefore, positive and negative reinforcement isused to shape behavior.
Theeffects of motivation and reinforcement theories to shape thebehaviors of the employees are both positive and negative. Motivated,reinforced, and engaged employees are substantially more productivethan those who are not subjected to the theories. Employees work hardwhen they feel engaged because they see first-hand how theircontributions mean to its success. For employees to be moreproductive, they consistently produce higher quality results andlower turnover rates.
Theemployers observe change search as saving time and money, which taketo recruit and train new employees. Both job satisfaction for theemployees and increase in performance are positive changes seen whenboth reinforcement and motivation models are used in a company. Thenegative effects in the motivational theory may be dishonest. If anemployer motivates wrongly, they may teach staff to dishonest. Thenegative effect of reinforcement theory may be complacency. Forexample, instead of the employees working to raise the standards,they can decide to accept the daily meeting and removing it mayproduce a negative effect.
Plunkett,Warren et al. Meetingand Exceeding Customer Expectations.10th ed., 2013,.